How to update Java
Vista/Windows 7:
1. Go to Start > Computer > Uninstall or change a program
2. Uninstall all versions of Java
3. Remove any item with Java Runtime Environment (JRE or J2SE) in the name.
4. Visit the Java website at
http://www.java.com5. Click Free Java Download button
6. Install the update
7. Once installed, restart your computer
Windows XP:
1. Go to Start > Control panel > Add/Remove programs
2. Uninstall all versions of Java
3. Remove any item with the Java Runtime Environment (JRE or J2SE) in the name.
4. Visit the Java website at
http://www.java.com5. Click Free Java Download button
6. Install the update
7. Once installed, restart your computer
Mac:
1. Click the Apple.
2. On the "Apple" menu, click "Software Update."
3. If there is a Mac OS X update available, you can install it. If there is a new version of Java for Mac, it will be included in the Mac OS X update.
If after this you are still having problems please try the following:
Update your version of windows:
1. Click on Start
2. Select All Programs
3. Choose Update Windows
4. Install all available Windows Updates
5. Restart your PC
Updating Mac - System updates:
1. Click the Apple.
2. On the "Apple" menu, click "Software Update."
3. If there is a Mac OS X update available, you can install it.
if you are still having problems after the two above then please try:
Change the display mode:
1. From the Login screen, or in-game click on the 'Tools' icon (picture of a spanner)
2. Click 'Custom'
3. Under 'Display' choose from either Software, DirectX or OpenGL
Update direct X:
To check if you use DirectX display mode, simply visit the in-game options. From here click 'Custom' and your display mode will be highlighted.
If you don't know which version of DirectX you're computer is currently using, you can check via dxdiag:
1. Click Start
2. Depending on your version of Windows, you will either need to click "Run" or simply enter the following line in the search field
3. Type dxdiag, and press enter
4. A new window will open, and under the 'System' tab you will be able to check your DirectX Version
If you need to update DirectX, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/en/d ... ceb6d8fa8dThe new graphical update is only available using DirectX as a display mode, but we hope to make this update available to other display modes soon.
Finally if you are having problems with the client or the above three do not work then try to install/reinstall the RS client.
1. Visit
http://www.RuneScape.com2. Hover your mouse pointer over 'Community'
3. Select 'Downloads and Wallpapers' from the drop down menu
4. Download the RuneScape Client from this new page, ensuring you select the correct download for your appropriate operating system.
If you are having problems after try these then please Submit a Technical Ticket letting us know the problem and the fixes you have tried.
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